Supporting Customers During the COVID-19 Pandemic

We recognise our customers are on the front line of this pandemic and we are committed to supporting you to provide critical patient care, whilst also keeping your patients, employees and our employees safe.

We continue to closely monitor the evolving situation and are sharing an update on our response plan as it relates to your ongoing needs.

Introducing Rapid Response

Rapidly expanding bed capacity and supporting wider healthcare infrastructure has never been more important than during the current fight against COVID-19.

Omnicell has removed barriers to ordering, shipping and installation of its XT Automated Dispensing Cabinets in order for hospitals to ‘scale-up’ additional medication management and supply needs as soon as required.

COVID-19 Report for Omnicell XT Automated Dispensing Cabinets

Omnicell has developed a ground-breaking new COVID-19 Item Forecast Report to support customers.

This report will provide customers with a real time view of stock items including COVID-19 related medicines and supplies across their Omnicell installations, as well as live reporting medicine usage on COVID-19 wards. This means it can identify if an item is at risk of running out and can therefore alert staff in enough time to avoid a shortage crisis.

Support for Customers

Omnicell has developed a range of resources and support tools for our customers - from cleaning guidance to training to support with ordering and accessing systems.