Automation Cuts Medication Errors, Reduces Harm, and Frees Time

Case Study - Automating the Dispensing of Monitored Dosage System

  • Equipment

    VBM 200F

  • Site

    Northumberland Tyne and Wear

Context

Northumberland Tyne and Wear Trust provides mental health, learning disability and neuro rehabilitation services across North East England. The Trust is a Global Digital Exemplar and recently consolidated its three pharmacy departments into a single dispensing hub. The Trust uses Omnicell’s automated medication dispensing cabinets in many of its wards and an Omnicell VBM 200F to fill its medication adherence packs.

 

 

Challenges
  1. Release nursing timeback into face to face patient care
  2. Enhance productivity to make the best use of limited pharmacy resource
  3. Enhance patient outcomes by expanding the reach of the clinical pharmacy service
  4. Save money and develop the commercial potential of the Trust

 

 

Benefits

Decreasing time and staff for adherence pack dispensing

Reduced time taken to dispense medication adherence packs and number of staff required in the dispensing process.

Enhancing patient safety

Significantly reduced medication error rates for dispensing patient adherence packs. 

 

We’ve had really positive experiences with Omnicell technology. It’s now clear that the VBM will allows us to almost eliminate pharmacy dispensing errors in medication adherence packs. I believe as much as what can be done around improving the human element of pharmacy processes has been done, so I can’t think of any other intervention that will allow us to make a step change around patient safety other than technology.

Ewan Maule, Chief Pharmacist, NTW Mental Health NHS Foundation Trust

Staff Time Optimization and Reduced Medication Errors

As a result, six months after implementation the pharmacy is so confident with the accuracy provided by the system that they are now planning to remove the second pharmacy check completely.

 

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