Omnicell's VBM 200F Automates Compliance Pack Filling, Enhancing Efficiency and Patient Safety

Case Study - Automating the dispensing process for compliance packs to ensure staff have more time to speak with patients and to reduce the risk of medication errors

  • Equipment

    VBM 200F

  • Site

    Pearl Chemist Group

Context

Pearl Chemist Group consists of 14 independent pharmacies serving South London. The pharmacists work closely with patients and other healthcare
professionals to advise on the best treatments and how to use medicines safely and effectively.

 

 

Challenges
  1. Consolidate the filling of medication adherence packs into one pharmacy instead of 14
  2. Free up pharmacy staff time across all branches so they could spend more time supporting patients on initiatives like medicines usage reviews and value added services
  3. Speed up the checking process for the packs
  4. Improve patient safety and remove the risk of human error

 

Benefits

Efficient filling of medication adherence packs 

For example instead of it taking up to 10 minutes for the pharmacist to check packs, it now takes them a matter of seconds due to the vision checking and RFID technology used by the VBM.

Freeing up staff time

Staff in the 10 branches no longer have to spend hours deblistering medication and then filling and checking medication adherence packs and as a result they are free to spend more time dealing with patients.

Improving patient safety

By using the VBM the group has been able to reduce the risk of human error in filling the packs.

Improving industry standards

The pharmacy received a ‘good’ rating in their latest GPhC inspection with the inspector particularly impressed with the VBM

 

It’s allowed us to free up both our pharmacists and pharmacy technicians so they can spend more time at the counter and in the consulting room with patients. Ultimately it’s helping us to provide the best possible care to our patients.

Mayank Patel, Director and Superintendent Pharmacist

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