The Medical Centre | Video Testimonial
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In time, Neil says the Pharmaself24 will free up time among the dispensing and reception team, giving them the ability to focus on tasks with fewer interruptions.
It is still relatively early days but Neil says patient numbers are building encouragingly and providing an enhanced level of customer service has put The Medical Centre in a more competitive position.
More than that, he says there’s a real sense of satisfaction from knowing The Medical Centre is still able to support patients out of hours.
"Sometimes I’ll hear patients collecting when I’m in catching up at weekends. It’s a really nice feeling. You’re providing a service even when you’re not there. There’s no additional effort from our part but it’s really valuable."
Dr Neil Folwell
